Omni Insurance :: About us

At Omni, we work a little differently to most insurance brokers. Where they see policies, we see people.

Our goal is to ensure that every one of our clients is well positioned to survive an insurable event, by providing a complete insurance package that covers business, personal and family needs.

By developing long-term relationships with our clients, we gain a clear understanding of their true risk exposure and can provide the best possible policy to fit, at a fair price.

To ensure we can offer the best range of insurance policy products, we work with major insurance companies and niche market insurers. Instead of offering a ‘one size fits all’ approach, we are committed to finding the best fit solution for each client’s individual needs.

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Our Story:

For Omni founders Matthew Thorburn and Clinton Alcock, life in insurance began in the corporate world. As insurance managers at a major New Zealand bank, both Matt and Clint saw a gradual shift away from customer relationships and toward a focus on sales figures. As a result, they saw customers' frustrations rise.

Customers didn't enjoy being treated as a number, and they didn't like speaking to different staff members for business, domestic or health insurance policies.

That gave Matt and Clint an idea - it was time to make a change.

In 2006, Matt and Clint parted ways with the big bank and began Omni Insurance Brokers. Their mission was clear; to provide a personal insurance service where brokers formed lasting relationships, and where the customer worked with one broker for all their insurance needs.

It was a full-service approach, and they hadn’t seen anyone else doing it the way Omni would.

Today, Omni employs a team of professional insurance brokers and broking support staff, all of whom are Registered Financial Advisers. Matt and Clint are still hands-on in the business, drawing on their corporate experience to assist Omni's business customers.

Omni's vision is big (but very simple); to be New Zealand’s best insurance brokerage. And we’ll do it by treating our customers as people, not numbers.

Omni is associated with:

IBANZ – the Insurance Brokers Association of New Zealand – Omni Insurance Brokers Limited and our brokers and broking support staff are all members of IBANZ
NZbrokers - a collaborative group of 54 independent, locally owned insurance brokers who provide unique solutions, quality service and superior products. Read more here.
Professional Advisors Association (PAA)
Financial Services Complaints Limited (FSCL)

Like the way we approach insurance? Contact us to arrange a consultation